18 MINUTES AND 15 SECONDS

The anatomy of a call to AOL to cancel an account that I haven't used in about 3 years:

12:15 on hold listening to possibly the worst music in the world.

05:30 repeatedly saying "no, thank you, i just want to terminate my account".

00:30 listening to a recorded message on how sad they are that I am leaving and here's what to do if I come to my senses within the next 30 days.

06/10/2006

« previous next »
HCHAMP.COM
photos  |  words
10 seconds
mirror mirror
flickr sets
about  |  contact